We bring synergy to your business

 Management Synergy

Quality Management System (QMS)

Quality Improvement Process (QIP)

Root Cause Analysis (RCA)

Balance Scorecard (BSC)

WE’VE WORKED WITH A DIVERSE CUSTOMER BASE. HOW CAN WE HELP YOU?

Quality Management System (QMS) 

 

Comprehensive training, consulting and auditing to implement overall quality management system. Systems used include:

  • ISO 9000
  • QS 9000
  • AS 9000
  • TL 9000
  • TS 16949
  • MBNQA

Quality Improvement Process (QIP)

  • Build the common knowledge base
  • Provide incentive for department leadership to work intensively on a limited scope quality improvement agenda
  • Support the continuing operation through timely knowledge sharing and regular reporting/feedback
  • Agenda to include horizontally and vertically aligned department goals

Root Cause Analysis (RCA)

 

  •  Ascertaining and “analyzing” the causes of problems in an effort to determine what can be done to solve or prevent them
  • Identifying core issues contributing to the organization’s toughest problems
  • Seeking out unnecessary constraints and inadequate controls
  • Corrective & Preventative Action Plans
  • Pointing organizational change efforts in the right direction


Balance Scorecard (BSC)

Implementing Balanced Scorecards typically includes four processes:

  • Translating the vision into operational goals
  • Communicating the vision and link it to individual performance
  • Business planning; index Setting
  • Feedback and learning, and adjusting the strategy accordingly
 

 

We deliver management synergy

Quality Management System

Consulting:

Provide custom consulting to customer’s preferences onsite or on a remote basis when a customer needs specific assistance on a project.

Auditing:

Conduct assessment of existing quality system with other required QMS standard. The following auditing services are offered:

•Gap Analysis

•Pre-assessment Audit

•Third Party Audit

•Internal Audit

Training:

•Inter Auditing

•Element Training

•Employee Training


Root causes Analysis

  • Analyze problems and determine the root cause
  • Propose a methodology for action plans
  • Work with clients on determining the level of personnel involved
  • Set up time tables
  • Identify measurement tools

Quality Improvement Process (QIP)

  • Work with clients on setting up SMART objectives and goals
  • Propose strategic and action plans based on objectives, goals and historical data
  • Identify key personal involved
  • Identify inter-departmental/ function involved

Balance Scorecard (BSC)

  • Bases on corporate/ company goals and Objectives, we will help  clients set up indices of the balance scorecard for each level (corporate/ region/ district/ department/ operation)
  • Create a methodology for weekly/ monthly/ quarterly reviews
  • Help clients track progress using add_a_lines
  • Tie balance scorecard indices to action plans and personnel review/ evaluation