We are a diverse group of professionals with a common set of core values that shape our culture and set us apart. Our people are leading business professionals who combine expertise in select industries with product and process innovation. We are passionate about our work, and committed to helping clients become more innovative, competitive, and productive.
BS in Engineering Technology
15+ years of experience in diverse work environments. Expertise in designing and implementing quality improvement and process automation solutions that achieve operational excellence. Recognized as an innovative professional with strong skills in analyzing, communicating and complex problem solving in fast paced environments. Solutions-driven visionary with the ability to motivate high levels of performance by others. Certified Help Desk Professional. Extensive experience in the design and implementation of support centers.
Worked as lead member of Re-engineering team that worked on process mapping and automations to collapse 7 district call support centers into one regional support center
AHSAN HUQ - Consultant/Trainer
MSIE, MBA, B.S.-Mathematics
20+ years of industries experience. He is a Master Black Belt who has a wealth of experience in Lean Six Sigma and Quality Management System (QMS). He worked in automotive, aerospace, electronic and other industries. He has managed Quality Management System (QMS), continuous improvement and Six Sigma programs at GE, Compaq Computer Corp. and Allied Signal (Honeywell). In fact, he has been immersed in Six Sigma since the beginning of Six Sigma in the early 90s. He has held senior management positions, rising from a solid background in the rigors of QMS, Lean Six Sigma and other Continuous Improvement Programs.
His experience includes managing projects and leading teams involving analysis, design, development and implementation of systems affecting the whole organization.
BQI Synergy 10
He is an adjunct faculty at University of Houston -CL. He publishes and presented several research papers in journals and conferences.
DR. MOHAMED ALNUAIMI PhD
25+ years of industrial and academic experience. A professor of Statistics and management. Has service on several commissions on quality and process improvements in the Middle East. Supervised over 25 PhD students and 50 Masters degree thesis. PhD Science Statistics and analysis of data in building models of future predictions using statistical software. An expert in the field of statistics and analysis of data. An Expert in Total Quality Management. Using Six Sigma to reduce errors and increase profitability. Author and translator of over 25 books in business
WENDY M. PARRISH
BA Sociology, Rice University, Houston, Texas
25 + years experience in IT, aerospace programming, and project management. Certified, experienced Black Belt, with experience in IT and Research and Development projects. Extensive experience in software development and test process management and improvement. IT experience includes project planning and integration, as well as hands-on mainframe experience. 15 years’ experience in shuttle software development, support, and management. This project has consistently been evaluated as high maturity (CMM, then CMMI, Level 5).
Proficient in English, Portuguese, and Spanish. Excellent writing skills, including multiple publications and presentations at the AIAA SPACE conferences, as well as proposal support.
25 + years experience in aerospace industry. A Master Black Belt and an ITIL Practitioner Support & Restore (IPS&R). Technical project manager that has performed in a series of progressive roles focused on project implementation and process development. Work experience and expertise in multiple disciplines including operations hardware, high fidelity crew trainer software, facility operations and information technology. Demonstrated success in technology innovation and process improvement with extensive experience in all aspects of the project lifecycle to include project standards, risk and cost management. Managed the International Service Desk by providing IT resolution service for approximately 6400 employees and contractors worldwide.
Provided project management for the implementation of new policies, processes, procedures and tools. Instituted a knowledge management system that improved first time call resolution by 30%. Implements user web page to facilitate user support that improved customer satisfaction scores by 5%. Developed contract
MOHAMMED S. IMADUDDIN
BSCS - University of Houston, Houston, TX
ERIK LIKENESS - MASTER BLACK BELT & PMP
B.S. Aerospace Engineering, Texas A&M University
Cross functional improvement specialist and project manager with the ability to communicate effectively with all levels of the workforce, from lab technicians to senior executives.
10+ years experience in software development for human-rated systems developing software engineering and project management processes recognized by the Software Engineering Institute at Carnegie Mellon as Capability Maturity Model Integrated (CMMI) Level 5.
Deployed 5S throughout over 80 facilities ranging from manufacturing, electronics repair, food processing, logistics depots, hardware/software integration testing facilities, data centers, and documentation libraries.
Trained and Mentored Black Belts and Green Belts through successful completion of design for six sigma and improvement projects for transactional and manufacturing environments.
JUAN CARLOS BAHENA, BUSINESS ANALYST
Experienced professional with 15 years of customer service, accountability and management skills. Extreme interest and academic knowledge in international business. Able to multitask and work in diversified settings. Bilingual and good computer skills.